FAQ

If you do not find the answer to your question here in our Frequently Asked Questions section (FAQ) please contact our office to speak to an Evolve Medical Spa staff member.

 

What is a Medical Spa?
A medical spa or MedSpa is a hybrid between a doctor’s office and a day spa. Evolve Medical Spa operates under the full-time supervision of Dr. Daniel Catz, a licensed Medical  Doctor in a relaxed, comfortable, spa setting. Evolve Medical Spa patients have the option of getting medical services like BOTOX®, laser hair removal, and medical-grade skin therapies. Our medical professionals are licensed, educated and trained to ensure the highest level of care for each and every guest.

What is BOTOX®?
BOTOX® is a purified protein derived from Botulin Toxin A. BOTOX® works by preventing the transmission of nerve impulses to the injected muscle therefore relaxing the facial movements that create facial lines. Schedule a complimentary consult to see how BOTOX® can benefit you.

How long does BOTOX® last?
BOTOX® can last up to 4 months depending on the area that is treated but each person is different, so duration of results may vary.

What is a filler? 
A filler is an injectable gel that contains hyaluronic acid, a naturally occurring sugar found in the human body. The role of hyaluronic acid in the skin is to deliver nutrients, hydrate the skin by holding in water, and to act as a cushioning agent. Fillers help contour and add volume to areas of the face that can be diminished by aging and weight loss.

What is micro needling?
Micro Needling is a device that temporarily creates thousands of micro-channels which allows for better penetration and diffusion of topical products. It initiates the bodies healing response in order to increase production of collagen and elastin in the skin. This results in reduction of fine lines and wrinkles, an increase in collagen and elastin, and overall improvement of skin condition. This is an accumulative treatment, so a package of 3-5 treatments spaced 3-4 weeks apart will give you optimal results. At Evolve Medical Spa we will answer any questions you may have about Micro Needling.

What are some common misconceptions about laser hair reduction (LHR)?
LHR is permanent hair reduction, not permanent hair removal.  Each treatment will result in approximately 20% hair reduction in size and density. It usually takes about 6 treatments to reach maximum reduction, with a touch-up or two yearly (depending on the fluctuation of hormones). LHR does not work on blonde, red, gray or white hairs; darker hair and lighter skin yields the best results. Schedule your complimentary consult to see if LHR is right for you.

What is a chemical peel?
A chemical peel has an array of strengths, from light exfoliation (mandelic or pyruvic) to medium depth (salicylic or Jessner) to deep exfoliation (TCA). The number of layers applied and strength used determines the amount of exfoliation that takes place. You may experience light sloughing to more of a “peel”. Your Evolve skin care consultant will determine which peel is best for you and inform you about post procedure outcomes.

Misconceptions about sunscreens:
Many people think sunscreens are only needed when going out in the sun, this is false.  Incidental exposure adds up. Going to and from your car, sitting by a window at lunch, and even office lighting all add up over time. This is why wearing sunscreen everyday, all year long, will give you optimal protection.  A minimum SPF of 30 or higher EVERYDAY, reapplying when needed (i.e., sweating, long sun exposure, swimming, etc.) is the best remedy to prevent extensive sun damage.

What is your cancellation policy?
We respectfully request a 24-hour notice for appointment cancellations. If you need to cancel your appointment, please call the spa to let us know. For those who disregard this policy, a credit card number will be required to schedule future appointments. If an appointment is again cancelled or the patient fails to show up for the service with less than a 24 hour notice, a fifty dollar fee will be applied to the credit card.

Why don’t you post prices online?
Pricing depends on the area of your face or body that is being treated, the number of areas you are having treated, the number of treatments you will need to achieve your goals and any specials that we might be running. With all these factors, it’s easy to see why it might be difficult to clearly relay every possible pricing scenario on our website. Therefore, we invite you call us at 919-205-1376 and one of our staff members will gladly discuss general pricing with you for treatments and products. They will also offer to set up a complimentary consultation for you so a treatment plan can be created based on your individual needs, goals and budget.

Are you members of the Brilliant Distinctions® program?
Yes, Evolve Medical Spa is a participating partner in the Brilliant Distinctions® program. Please let us know you are a member when booking your appointment.

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FAQ

Hours & Location

Address

101 E. Market Street, Suite 3C
Smithfield, NC 27577

Phone: 919-205-1376
Fax: 919-205-1378

Hours

Monday - Wednesday: 9:00am - 6:30pm
Thursday - Friday: 9:00am - 5pm